general questions & answers

  • Where does the idea for Live Adventure Escape Games come from?

    Escape games or live escape games belong to the genre of adventure games. It’s mostly browser games, which are typically controlled by point-and-click. The first commercial location based Live Escape Games were created in 2007 in Japan. The first European Live Escape Game was established in Budapest in 2011.

  • What is a live escape game?

    In Live Escape Games, small groups of people are locked in a room together and have to leave them within a given time, with the help of hidden clues and objects. EXIT® offers you not only classic escape games but also mission games. In the latter case, the group is not locked in. The main task is to complete the mission within the given time with the help of many puzzles that build on each other. In both variants, the players are monitored by cameras by our game master. They are connected to the players via microphone and camera and can help if you and your team is having difficulties moving forward. Of course, the players themselves can be active and request instructions to the game master. The EXIT® missions are played by private individuals as well as corporate groups as team building events.

  • What are escape game missions?

    Most live escape game operators, including EXIT®, offer customers a variety of different escape game missions. The genres range from futuristic to horror and fairy tales. As a result EXIT® is able to offer the right adventure for every customer. In addition to a good story, the missions also include a number puzzles that need to be solved in time, creating a breathtaking atmosphere that captivates every player. Depending on the size of the room and the number of the puzzles, the perfect group size varies between 4 and 6 people.

  • How long does an escape game take?

    A live adventure on EXIT® has a maximum playing time of 66 minutes. During this time, you must solve as many puzzles as possible and find the exit. Before the game starts, each team watches an introductory video which explains the story of each mission. After the game we take a team picture and you can exchange your experiences.

  • How safe is the fun of playing "Escape Room"?

    In order to operate a Live Escape Game in Germany, we have to maintain high standards. The regulations regarding fire protection for instance are very strict and higher than in some other countries.  EXIT® has a permit for the operation of the system with the requisite fire safety measures, which also include an evacuation plan. In addition, each group always has the opportunity to leave the rooms by emergency stop buttons and emergency exit doors. For children and adolescents under the age of 15, who may not be able to use these measures themselves, an adult needs to be present in the game rooms. In addition, each group over the entire duration of the game is supervised and watched exclusively by a trained game master, who can also provide immediate help.

  • What is the difference between Live Adventure Games and Virtual Live Adventure Games?

    As the name suggests Virtual Reality games are played in a virtual space. With the help of the latest VR technology, such as VR googles, it is possible to send a group of up to 4 players together on an immersive virtual mission. The experience is different, for instance controllers are used to move around the digital world to solve puzzles. 

  • What is EXIT®go - Code of Berlin?

    On our outdoor mission “Code of Berlin” you go equipped equipped with a tablet on a search through Berlin Mitte. The adventure is suitable for German or English speaking groups with 2-6 players per team and can be booked as a battle by several teams. We recommend the outdoor adventure for adults or families.

    You have 144 minutes to complete your mission and will cover about 4 km. Dogs play for free here!
    You can book “Code of Berlin” HERE.

Exit Missions & Offers

  • Will I play the game only with my friends or with strangers as well?

    You play in your team with your friends or colleagues. We do not mix groups. So if you’ve booked a room, it’s exclusively for you and your team.

  • What do I need to bring?

    All you need is a playful mood and desire for an exciting challenge. If you want to pay on the spot please think about cash or debit card as no credit cards are accepted on site.

  • What is the optimal group size?

    We recommend a team of 4-6 players for maximum fun. But don’t worry, you will have a great experience regardless of group size. Please note, however, the respective minimum and maximum capacity of the different missions.

  • In which languages ​​are the missions available?

    Our games are currently playable in both German and English. But even without perfect knowledge of these languages ​​you can still master our missions.

  • Can I bring someone else, even if I have registered fewer people?

    You can bring in as many players as you can fit in the mission. Of course, you only pay for the actual number of participants, even if someone is unable to attend on short notice.

  • Are there different difficulty levels for each mission?

    The 6 missions are all challenging. However, no prior knowledge is required to play. We recommend at least 3 players for the Missions “Secret Prison” and “Pottsfield Sanatorium”, and you can try 2 players in “Hive City”, “Lost Cargo” and “Biggs The Legacy”. In Battle Mode for “Game Of Crowns” you need at least 4 players.
  • EXIT® as a team event for school classes, companies or bachelor parties. Can larger groups participate?

    We welcome both corporate events and other types of friendly gatherings for up to 60 players per time slot. We also have separate conference rooms and get-together areas and offer catering on request. Please submit your inquiry here: sales@exit-game.de

  • Is there a special offer for school classes?

    For school classes with a minimum of 20 players, we offer our education rate. Two teachers may also play with the students free of charge, if required. The offer is valid from Monday to Thursday until 6:00pm each. If you are interested, please contact: hallo@exit-game.de

Gameplay and security

  • Can I play an escape game if I have a disability?

    All our missions take place in an old GDR communication bunker. There is a staircase with about 20 steps to get into the bunker. The washrooms are not wheelchair accessible. For most wheelchair-users, however, this is not a problem. We offer full accessibility for the Mission “Secret Prison”. If you are hearing impaired, we have prepared a written guide for all missions. We also hand out vibration equipment so you know when the game master has sent a message over the monitor. A short notification before the game starts is important so that our staff can make the necessary preparations.

  • Can I play the missions with my baby or dog in tow?

    In principle, this is not a problem. However, the Pottsfield sanatorium is rated 16+ and therefore we would not advise bringing a baby along. We do not want to be responsible for too many nightmares. 🙂

    Please only bring dogs if they are in carrying basket or cage.

  • Is it a problem to start a mission if I have a phobia?

    That depends on the phobia and on the mission. It is probably best to get in touch with us beforehand. The missions take place in a bunker, which being a bunker, does not have windows. The missions “Pottsfield Sanatorium”, “Game of Crowns” & “Secret Prison” are escape games, here the doors are locked. In the missions “Hive City”, “Lost Cargo” and “Biggs The Legacy” the door is always open.

  • Are the escape games also appropriate for kids?

    In order to ensure a fun, care-free and safe experience for a group of children between 10 and 15 years of age, at least one adult must participate in the game. The adult companion can also passively accompany the group in the room free of charge.

General & further information about Exit Game

  • Can you buy coupons and vouchers?

    Sure, of course. The vouchers are not tied to missions. You can purchase the coupon for any number of participants. If one or more players are added, only the difference to the voucher will need to be paid.

  • How and where can I buy a voucher?

    You can either buy the voucher online HERE, or just come by during our opening hours.

  • Looking for an extraordinarily cool job?

    We are looking to strengthen our team: You like our concept, speak fluent German and English, enjoy working as part of a team and being in contact with customers? Then apply now! Send a short application, including CV, your availabilities and a few lines about why you want to work for us to: jobs@exit-game.de

  • Worth knowing and small rules of conduct

    EXIT® offers live adventure games. That mean that the rooms are made ready to play for each booking and only blocked for the booked period. Delays and shifts of the game starting time are therefore not possible. Our bunker team is, in many ways, trying very hard to offer you a special experience. We do not tolerate racist, homophobic or sexist speech. Each participant is obliged to comply with the rules of the game. A violation of our rules may lead to the exclusion of the participant or to the complete abandonment of the game. A refund of the is not possible if this is the case. The consumption of (brought) food and drinks in the missions is not permitted. Smoking throughout the venue is prohibited. If guests have medical problems, these must be communicated to the game master before the game begins.

  • What happens if my team and I arrive late?

    Please inform us in any case of delay, immediately. If it does not affect the rest of the day, we can still let you play and shorten your playing time if necessary. In case of considerable delays, unfortunately, the game can no longer take place. We can not refund the game price in this case.

  • Still questions?

    Simply call us or send an email: 030 20 84 99 07 0 or hallo@exit-game.de

More Questions

Call us at 030 20 84 99 07 0 or drop us a line at hallo@exit-game.de

Reviews

You can read many positive reviews from our previous players. We would be delighted if you would share your EXIT® Live Adventures experience on TripAdvisor and Facebook and Co.

View more Reviews

EXIT – LIVE ADVENTURES

Klosterstraße 62, 10179 Berlin
Call / WhatsApp: +49 (0)30 – 20 84 99 07 0
E-Mail: hallo@exit-game.de

operating hours:
Monday to Thursday: 2.00pm – 10.00pm
Friday – Sunday: 10.00am – 10.00pm

directions: U2 Klosterstraße S&U Alexanderplatz

X-Mas Vouchers