All Questions and Answers

  • Can I buy Gift Certificates?

    Yes, you can. The certificates are not tied missions. You can buy a certificate for any number of players. If you would like to bring additional players, you can pay for each extra player with cash on-site. Here is the link Link

  • Can I bring more or less players than the amount I have booked?

    You can bring as many players as you like as long as it does not exceed the player limit for each mission. You will only pay for the actual number of players even if its less than the number of people you have booked for.

  • Will I play the game with my friends alone or with other strangers?

    You play only with your team/friends. We do not mix any groups. If you have so booked a room, that room is exclusively for you.

  • What should I bring?

    All you need is a playful mood. If you would like to pay on the spot, then please bring cash or a debit card since we do not accept credit cards on site.

  • What is the optimal team size?

    We recommend a team of 4-6 players for maximum fun. But don’t worry, you will have a great experience in a larger or smaller group.

  • Can I play with my baby and dog in the missions also?

    In principle, this is not a problem. However, the Pottsfield Sanatorium is rated 16 and so we would advise caution with bringing young children for this game. Dogs are allowed if they can be transported in a basket.

  • Is it advised to play a mission if you have a phobia?

    If you have any concerns on this matter, it is best to contact us. This depends on the phobia. The missions take place in a bunker where there are no windows. The missions Pottsfield Sanatorium, Game of Crowns & Secret Prison are classic Escape games, the doors are closed and the teams are locked inside. For Hackers Home Reloaded, Lost Cargo and Biggs The Legacy the doors are left unlocked because the goal is to complete a mission inside the room.

  • Are there difficulty levels for the missions?

    The 6 missions are equally difficult. We do suggest that the Pottsfield Sanatorium is for advanced players, but that does not mean that the other missions are easier. The best first time game experience is our “Lost Cargo” We recommend a minimum groupsize of 3 players in each mission, in game of crowns 6 players.

  • Is EXIT® suitable as a team event for schools, companies or hen parties. Can larger groups participate?

    We are happy to welcome you and your friends / colleagues for corporate events, we can accomodate up to 70 people per hour. We also have separate conference and meeting areas with the option of catering as well. For enquiries pleas email:

  • Is there a special offer for student groups?

    For student groups with at least 20 players we offer an education rate. On request two teachers can join their students playing free of charge. The offer applies to opening times from Monday to Thursday until 6PM in each case. If you are interested please contact us here:

  • In which language is the game available?

    Our game is currently available in German and English. Other languages will follow.

  • Is the game for all ages?

    In order to be able to offer full fun and optimal safety to a group of children between 10 and 15 years old, at least one adult has to participate in the game. The adult companion can also passively accompany the group in the room free of charge.
  • Looking for an extraordinary job?

    We are looking for support for our team: You have fun in our concept, speak fluent German and English, like to work in the team and do not shy away from contact with customers? Then apply now! Send a short application, including your resume, your availability and a few lines why you would like to work for us at:

  • Can I play an escape game if I am physically impaired?

    All our missions take place in an old communications bunker.
    To get in these, about 20 levels must be overcome. The sanitary facilities are not wheelchair accessible.

    In normal wheelchairs, however, this is not a problem. As a barrier-free mission we keep the Secret Prison ready.

    If you have little or no hearing, we have prepared a deaf guide for all missions. In addition to that, we also hand out vibration alarms to ensure that you get a notification when a hint appears on the screen.

  • Still have questions?

    You can reach us by phone or by mail: 030 20 84 99 07 0 //

More Questions

Call us at 030 20 84 99 07 0 or drop us a line at


You can read many positive reviews from our previous players. We would be delighted if you would share your EXIT® Live Adventures experience on TripAdvisor and Facebook and Co.

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Klosterstraße 62, 10179 Berlin
Call: +49 (0)30 – 20 84 99 07 0

operating hours:
Monday – Tuesday: 3.00pm – 10.00pm
Wednesday – Thursday: 1.00pm –10.00pm
Friday – Sunday: 10.00am – 10.00pm

directions: U2 Klosterstraße S&U Alexanderplatz

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