ALL QUESTIONS AND ANSWERS

  • Can I buy Gift Certificates?

    Yes, you can. The certificates are not tied missions. You can buy a certificate for any number of players. If you would like to bring additional players, you can pay for each extra player with cash on-site. Here is the Link

  • Can I bring more or less players than the amount I have booked?

    You can bring as many players as you like as long as it does not exceed the player limit for each mission. You will only pay for the actual number of players even if its less than the number of people you have booked for.

  • Will I play the game with my friends alone or with other strangers?

    You play only with your team/friends. We do not mix any groups. If you have so booked a room, that room is exclusively for you.

  • What should I bring?

    All you need is a playful mood. If you would like to pay on the spot, then please bring cash. We do not accept debit or credit cards on site.

  • What is the optimal team size?

    We recommend a team of 4-6 players for maximum fun. But don’t worry, you will have a great experience in a larger or smaller group.

  • Can I play with my baby and dog in the missions also?

    In principle, this is not a problem. However, the Madhouse is Rated 16 and so we would advise caution with bringing young children for this game. Dogs are allowed if they can be transported in a basket.

  • Is it advised to play a mission if you have a phobia?

    If you have any concerns on this matter, it is best to contact us. This depends on the phobia. The missions Madhouse & Secret Prison are classic Escape games, the doors are closed and the teams are locked inside. For Biggs – The Legacy and Lost Cargo the doors are left unlocked because the goal is to complete a mission inside the room.

  • Are there difficulty levels for the missions?

    The 4 missions are equally difficult. We do suggest that the Mad House is for advanced players, but that does not mean that the other missions are easier. The best first time game experience is our Express Game “Lost Cargo” we recommend a minimum groupsize of 2 players in each mission.

  • Is EXITnow® suitable as a team event for schools, companies or hen parties. Can larger groups participate?

    We are happy to welcome you and your friends / colleagues for corporate events, we can accommodate up to 30 people per hour. We also have separate conference and meeting areas with the option of catering as well. For enquiries pleas email: hagen@exit-game.de

  • Is there a special offer for student groups?

    For student groups with at least 20 players we offer an education rate. On request two teachers can join their students playing free of charge. The offer applies to opening times from Monday to Thursday until 6PM in each case. If you are interested please contact us here: hagen@exit-game.de

  • In which language is the game available?

    Our game is currently available in German and English. Other languages will follow.

  • Is the game for all ages?

    From our experience, our missions are enjoyable for players under the age of 10 to 90 years.

  • Looking for an extraordinary job?

    We are looking for support for our team: You have fun in our concept, speak fluent German and English, like to work in a team and do not shy away from contact with customers? Then apply now! Send a short application, including your resume, your availability and a few lines why you would like to work for us to: hagen@exit-game.de

  • Still have questions?

    You can reach us by phone or by mail: +49 (0)2331-48 80 63 0 // hagen@exit-game.de

More Questions?

Get in touch via phone or email:

+49 (0)2331-4880630 // hagen@exit-game.de

Reviews

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Vouchers and Gift Certificates

Whether it is for a birthday, for Christmas or Easter, with our vouchers, you are always right. Our EXITnow® vouchers are not linked to a special mission, date or time. All you need to do is select a voucher value and then simply pay with paypal, direct transfer or credit card. You will receive the designed voucher code by mail and can print it directly. Differences to the voucher can be paid directly on site.

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